Our Covid-19 Action Plan
As a clinic we are operating within the guidelines set out by the Government, Public Health England, Physio First and the Chartered Society of Physiotherapy.
This means that;
All clients, new and existing, are required to complete our triage process prior to attending for an appointment. This helps us to identify which member of our team is best placed to help you.
You will be required to complete and sign a consent form for our records.
If attending a face to face appointment, please take note of the following;
All personnel (clients and staff) due to attend the clinic will be screened for COVID-symptoms prior to entering the premises (this may be done via phone, emailed documents or verbally on site with social distancing measures in place). Anyone reporting possible symptoms will be asked not to attend, but may complete their appointment remotely in place of face to face.
Attendance at the clinic is by appointment only, please be prompt for arrival.
Please attend alone, do not bring other members of your household with you. If you require a chaperone or carer to attend with you, please discuss this with the clinic in advance so that we take additional precautionary measures to enable this.
All visitors to our clinic will be required to hand wash (available in the kitchen area) or use hand sanitiser (on the reception desk) on entering the clinic.
Your therapist will wear the necessary Personal Protective Equipment (PPE),
Clients will be asked to wear a facemask upon entering the clinic. We can provide this for you free of charge if needed.
We are ventilating and disinfecting the treatment areas thoroughly after each and every client, in line with our infection prevention and control policy. To allow time for this we are spacing appointment times accordingly, but ask that you depart your session promptly to assist us in this.
As a Company we are taking all measures that we reasonably can to ensure the safety of our staff, clients and their associated households. Please help us to maintain a clean and safe environment by conforming fully with all of the above.